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Microsoft licensing 2027: where costs rise

Microsoft's licensing announcements from August and September 2026 shift cost from fixed license prices to consumption and conditions. What you pay in 2027 depends less on your contract and more on the limits you set before year-end.

What changes when · September 2026 to June 2027
  1. 30 Sep 2026
    CSP promotions endMicrosoft 365 E5, E7 and Copilot, replaced by growth margins
    up to 15% gone
  2. As of October 2026
  3. 1 Nov 2026
    AI Builder credits endNew and renewed Power Platform and Dynamics 365 licenses
    USD 0.01 per credit
  4. 1 Dec 2026
    Copilot Business ships with pay-as-you-go onNew CSP purchases, default limit 4'000 credits
    up to USD 40 per user and month
  5. 31 Dec 2026
    E3 promotions end10% on three years, 20% on one year
    last 10 to 20%
  6. 1 Jan 2027
    Power Apps Premium rises, currencies resetUSD 20 to 22, annual update of local currency prices
    +10%
  7. 1 Feb 2027
    Reservation exchanges endServices covered by savings plans; stricter Power Apps licensing
    1 final exchange
  8. 30 Jun 2027
    Current growth margin rates endQualifying transactions, mostly from 300 net-new seats
    300 seats minimum

1. Microsoft moves cost from the license to consumption

On 25 September 2026, Microsoft introduced the new Copilot with Home, Code and Autopilot. The Microsoft 365 Copilot license keeps covering everyday work. Microsoft bills the advanced capabilities by usage, in Copilot Credits.

One Copilot, two ways to pay
Flat · in the license
USD 30per user and month, Microsoft 365 Copilot
  • Everyday work
Metered · Copilot Credits
USD 0.01per credit, billed through Azure
  • Cowork
  • Advanced work in SharePoint and OneDrive
  • Work IQ API
  • Teams Phone Agent
  • AI Builderfrom 1 Nov 2026
The left side is a fixed price. The right side has no ceiling unless you set one.

From 1 November 2026, new and renewed Power Platform and Dynamics 365 licenses no longer include AI Builder credits. AI Builder moves to Copilot Credits as well.

2. Copilot: the pay-as-you-go preset is a test run

From 1 December 2026, Microsoft delivers new Copilot Business purchases through CSP with pay-as-you-go switched on. The default limit is 4'000 credits per user per month. Germany is on the list of countries excluded for now, Switzerland is not.

4'000 credits at USD 0.01 are USD 40 per user per month. Copilot Business lists at USD 21, so the default allows almost twice the license price again, every month.

For one user, 4'000 credits go fast. Microsoft publishes planning bands for Cowork tasks, and a single meeting preparation with a presentation already lands in the middle band.

What 4'000 Copilot Credits cover · Microsoft planning bands for Cowork
Light task
100 to 300credits per task

Weekly status update with priorities and key meetings from the calendar

13 to 40 tasks a month
Medium task
300 to 700credits per task

Customer meeting prep: briefing doc, Excel sales overview and a client-ready presentation

5 to 13 tasks a month
Heavy task
700 +credits per task

Six months of product usage data turned into a leadership-ready report

5 at most tasks a month
fits even at the top of the bandfits only at the bottomMicrosoft calls these rough planning estimates. Model, context, runtime and tools drive the actual use.

Two or three customer meetings a week prepared this way reach the default within the month. The limit then stops further credit use, or someone raises it.

Apply that default to an enterprise with 1'000 Microsoft 365 Copilot users at USD 30, and use Microsoft's own method: users per group, tasks per user, credits per task. The same company comes back in chapter 4.

1'000 Microsoft 365 Copilot users · total cost per month · one scale
Licenses only1'000 × USD 30
USD 30'000
Licenses + assumed credits1'480'000 credits
USD 44'800+49%
Licenses + default ceiling4'000 credits per user
USD 70'000+133%
+49%
total cost with a moderate credit mix
+133%
total cost if every user reaches the default
Licenses USD 30'000
Light 600 users × 400 credits = USD 2'400
Regular 300 users × 2'800 credits = USD 8'400
Heavy 100 users, need 9'600 credits, stop at 4'000 = USD 4'000
Default ceiling 1'000 × 4'000 credits = USD 40'000
USD list prices. Task counts are our assumptions. Credits per task use the middle of Microsoft's bands: light 200, medium 500, heavy 1'000.

Over a year, that is USD 177'600 in credits on top of USD 360'000 in licenses. Your 100 heavy users hit the default around the middle of the month.

3. CSP promotions ended, growth margins take their place

On 30 September 2026, Microsoft ended the CSP promotions for Microsoft 365 E5, E7 and Copilot. For E7 alone, three offers of 10% to 15% disappeared. Subscriptions bought before the cut-off keep their terms.

Since 1 October 2026, Microsoft pays growth margins instead. They cover Copilot, E5, E7, the Purview and Defender Suites and Windows 365 Enterprise, for transactions completed until 30 June 2027.

Where the discount sits
Until 30 Sep 2026CSP promotion
Microsoftup to 15%Your price
Published terms, the same for every qualifying purchase
Since 1 Oct 2026Growth margin
MicrosoftmarginPartnerits choiceYour price
Mostly from 300 net-new seats, and only what reaches your price in the negotiation

The thresholds are high. Most routes require at least 300 net-new seats and either a product new to the tenant or a footprint that at least doubles. New seats mid-term count only on a new subscription. Microsoft states explicitly that growth margins are no customer discount.

The E3 promotions run until 31 December 2026: 10% on three years for new customers, 20% on one year as a targeted offer.

4. Power Apps: the price rises, the license mix decides

Microsoft raises Power Apps Premium from USD 20 to USD 22 per user per month on 1 January 2027. The offer for 2'000 users and more rises from USD 12 to USD 14. The new price applies to new purchases and renewals from that date. From February 2027, Microsoft also enforces premium licensing more strictly, for example in managed environments and for model-driven apps.

Power Apps per app lists at USD 5 per user and app per month, and one license covers one app, so they stack. That puts the break-even at the fifth app.

Per app against Premium · USD per user and month · from 1 Jan 2027
Premium USD 22
USD 5
USD 10
USD 15
USD 20
USD 25
1 app2 apps3 apps4 apps5 apps
Per app is cheaper
Premium is cheaper
Power Apps Premium, USD 22

The same company runs 800 Power Apps users. A setup nobody has reviewed since the rollout gives all of them Premium, although most open one or two apps.

800 Power Apps users · USD per year · one scale
All Premium, today800 × 20 × 12
USD 192'000
All Premium, 2027800 × 22 × 12
USD 211'200+10%
Reviewed mix, 2027three groups, see legend
USD 120'600 saved
USD 90'600−57%
+USD 19'200
a year from the price increase alone, +10%
USD 120'600
optimization potential a year, −57% against all Premium
Premium at USD 20 800 users
Price increase 800 × 2 × 12 = USD 19'200
Premium 150 × 22 × 12 = USD 39'600
Per app, one app 450 × 5 × 12 = USD 27'000
Per app, two apps 200 × 10 × 12 = USD 24'000
USD list prices. The user split is an assumed, typical setup.

CSP still sells per app to new and existing customers. In the Enterprise Agreement, only existing per app customers can renew it. Users who open an app only now and then fit pay-as-you-go at USD 10 per active user and app, billed only in months with actual use.

5. Reservations: purchasing governance has to change first

From 1 February 2027, reservations you buy are no longer exchangeable if a savings plan covers the service. Reservations bought before that date keep one final exchange. The post on reservation exchanges covers the mechanics.

Many purchasing rules assume that a reservation can be exchanged later. Without exchanges, a sizing error turns into a cost that runs until the end of the term. Cancellations stay capped at USD 50'000 in a rolling twelve months per billing scope, in CSP per customer, so they are no way out either.

Purchasing rule so farExchange as the safety net
When to buy
Early
How much
Large
If the workload moves
Exchange it
Default commitment
Reservation
→
Purchasing rule from 1 Feb 2027No exchange, cancellations capped
When to buy
After proven utilization
How much
What utilization shows
If the workload moves
Pay to term end
Default commitment
Savings plan

6. Currency: one adjustment a year, no cut to plan on

Microsoft now adjusts local currency prices for its commercial cloud once a year, on 1 January. The next update takes effect on 1 January 2027, and Microsoft announces it in November.

−9.5%
Cloud prices in CHF, 1 Feb 2026
−7.4%
Cloud prices in EUR, 1 Feb 2026
1×
Adjustment per year, each 1 January

Price cuts for currency reasons are atypical, and we don't expect another one in January 2027. Budget CHF prices flat or higher.

7. Five actions before year-end

  1. Before you enable CoworkSet spending policies before you switch on Cowork or Teams Phone Agent. Limit spend per user and group, switch off «Auto-apply new services» and lower the Copilot Business default right after purchase.
  2. After three months of dataBuy credits on real consumption, not on estimates. The Copilot Credit pre-purchase plan saves 5% at 300'000 credits and up to 20% at 300'000'000 credits. Capacity packs bring 25'000 credits a month, and unused credits don't roll over.
  3. Before 1 Jan 2027Review the Power Apps license mix and renew before the increase. Move users with up to four apps to per app, and run the Power Platform licensing reports before February 2027.
  4. Before 1 Feb 2027Rewrite reservation governance. Use the final exchanges deliberately, set approval rules, and make savings plans the default for workloads that change.
  5. Budget 2027Plan without a currency cut and without promotions. Keep CHF and EUR cloud prices flat or higher until Microsoft publishes the January update in November.

Limits and exceptions

Questions to settle before your next purchase

Bottom line

Companies that set limits and rewrite their purchasing rules before year-end keep Microsoft costs a number they decide. Companies that keep Microsoft's defaults learn their 2027 budget from the invoice.

Daniel Georgi
About the author
Daniel Georgi

Daniel supports enterprise Microsoft negotiations with data-driven insights. He understands Microsoft’s commercial mechanics and helps clients secure improved pricing and contract conditions through structured negotiation strategies.

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